Support Center

We're Here to Help

Find answers, reach the right team, or get hands-on help from our support engineers.

Already a Scoblade customer?

Reach out directly to your dedicated customer success team. We know your setup and can help fast.

Have a question, exploring options, or need a hand before you get started? Use our contact form and we'll get back to you within one business day.

Getting started with Scoblade? Our team will walk you through your first upload, client setup, and deployment.

Trouble connecting your LMS or configuring an endpoint? We'll diagnose and resolve it with you.

Learner data not syncing? Score not reporting? We handle LMS-side and player-side discrepancies.

Common Questions

Any SCORM 1.2 or 2004 compatible LMS, including Moodle, Cornerstone, Docebo, SAP SuccessFactors, and more.

Yes. Scoblade is built for publishers managing many client organizations. Each client has isolated content, licensing, and learner data.

Upload a new version in Scoblade and promote it. All clients licensed for that content receive the update automatically — no re-packaging required.

Absolutely. All learner PII is encrypted and isolated per tenant. We do not cross-share data between client organizations.

Scoblade's delivery infrastructure operates independently of client LMSs. SCORM tracking data is buffered and synced when connectivity is restored.

Join publishers modernizing how they manage, deploy, and license their SCORM content with Scoblade.

Enterprise SLAs Available

Enterprise customer? Email support@scoblade.com with your organization name for expedited triage and dedicated response.